Please note if prescribed, an early termination fee may apply. See below for details. 

Cancellation/Refund Policy: You may cancel your BloomNow membership at any time through the “Account” section on the BloomNow portal (bloom24now.com/login) or by contacting us from the contact us page. 

Transfers of Membership: Membership is personal to you and may not be transferred to anyone else. 

Unpaid Balances: Members will not receive medication, testing, or other associated BloomNow services if they have unpaid balances. 

I agree to undergo laboratory testing (“the Test(s)”) from designated laboratories such as Quest Diagnostics, LabCorp. I understand these tests are solely for evaluating my health status. I acknowledge that I am seeking a review for weight loss medications by independent medical professionals. I understand that these licensed providers may decide to prescribe or not prescribe medication at their discretion. I recognize that BloomNow is a platform facilitating access to medical services and is not a healthcare provider. To receive the Test or Prescription, I may need to complete a questionnaire, and a physician or other authorized healthcare provider (“the Provider”) may evaluate my eligibility. I understand that part of my payment for services includes direct payments to independent medical professionals, for which BloomNow acts as a billing agent. These fees include a $10 fee for each lab or prescription request, a $20 fee for asynchronous lab result review and messaging, and a $35 fee for a synchronous telephone or virtual consultation. 

I understand that BloomNow supports the Laboratory and the Provider with non-medical services such as software and administrative services. BloomNow is not a clinical provider and will not provide healthcare or treatment. I release, waive, and forever discharge any claims against BloomNow related to the results of my Test or any information obtained during testing. 

I acknowledge and agree that: 

• I am the individual providing the sample for the Test(s) I am requesting, or I am the parent or legal guardian of a minor providing the sample. 
• I am at least eighteen (18) years of age, or I am the parent or legal guardian of a minor providing the sample. 
• I have read and understand the information about the Test(s) and Prescription(s) provided to me. 
• I am responsible for checking my email for results notifications and logging into my account to view my results when available. 
• At the time of the Test, I will be physically present in the state I provided as my residence. I am responsible for forwarding any results to my primary care or other personal physician and for initiating follow-up care or treatment. 
• I will not make medical decisions without consulting a healthcare provider or disregard medical advice from my healthcare provider based on the Test results. 
• My test results will be reported to my state, local, and/or federal health agency as required by law. 
• If I have questions before or after my Test, I can contact BloomNow at support@bloom24now.com. 

I consent to the Test and post-testing medical evaluation as outlined above. 

I consent to the BloomNow Membership Agreement as outlined above. By completing my intake, I understand my insurance will be billed by the lab. It is my responsibility to understand my insurance plan details, check if my insurance is in-network, or a preferred insurance of the lab of my choosing. I understand I can contact BloomNow at any time to change the lab. If I use my insurance, I may owe a copay and am responsible for any deductible. If I choose not to use my insurance, I will opt for out-of-pocket payment. 

BloomNow and its affiliates (“us”, “we”, “our”) respect your privacy. This Privacy Notice outlines the types of information we collect from users (“user”, “you”, “your”) through our products and services, including your use of bloom24now.com and any related user portal, mobile applications, or other components linked to this Privacy Notice (“Service(s)”). We describe how we use, share, and protect your information, your rights, and how you can contact us about our privacy practices. 

By accessing or using the Services, you acknowledge and agree to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Notice. 

When This Privacy Notice Applies 

This Privacy Notice applies to your “Personal Information,” which includes information that may identify you, collected or derived from your interactions with our Services. Examples of Personal Information may include your name, address, or online identifiers that could identify you. This Privacy Notice does not apply to: 

• Users of our Services located outside of the United States 
• Medical, health, and/or treatment-related information used to submit a claim to your health insurance, considered Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). Our Notice of Privacy Practices (NPP) will apply to PHI. 
• Third-party websites or services linked within our Service. We encourage you to review their privacy policies carefully. 

Types of Personal Information We Collect 

We collect and generate different types of Personal Information depending on your use or interaction with our Services. This includes: 

• Creating an account and onboarding: Information enabling you to register and use our products and services. 
• Using the Service: Additional information you provide, such as preferences related to our Services and healthcare providers, appointment scheduling, and payment information. 
• Demographic and Contact Information: Information such as your name, mailing address, e-mail address, and phone number. 
• Webforms and Requests: Information submitted through online forms within our Services. 
• Websites: Information such as your username and password, browser type, ISP, referring/exit pages, operating system, and clickstream data. 
• Log Information: Usage details of our Services, including visited pages, features used, browser and device type, and traffic patterns. 
• Internet Protocol (IP) Addresses: Unique identifiers automatically assigned to each computer when logging onto the Internet. 
• Location Information: Your physical location derived from your IP address, device use, or other location-based components. 
• Business Interactions: Information from your business-related requests, communications, and dealings with us. 
• Financial and Payment Information: Information necessary to process transactions, if applicable. 
• Social Media: Information you publish or submit on social media platforms linked to our Services. 
• Forums and Blog: Information you submit to forums or blogs linked to our Services. 
• Video Recording and Photographs: Personal Information collected if you use certain portions of our Services involving video and/or photography. 
• Customer Support, Product Research, and Feedback: Information collected when you reach out for support, give feedback, or participate in surveys or research. 

• Personal Information Obtained From Third Parties: Information about you from third parties, including healthcare providers, where permitted by law. 
• Communications: Personal Data collected via email, phone, text, instant message, live chat, social media platforms, and third-party advertisers. 
• User-Specific Information: Additional types of Personal Information collected based on the type of user you are and the components of our Services you utilize. 

How We Use Personal Information 

We use your Personal Information for various purposes, including administering the Services, managing transactions, responding to inquiries, marketing, improving user experience, and complying with legal obligations. For a detailed list of how we use your Personal Information, please refer to the main section of this Privacy Notice 

How We Share Personal Information 

We may share your Personal Information with third parties for the following reasons: 

• Health Care Providers: To facilitate your care, we may share your information with healthcare providers involved in your treatment. 
• Affiliates and Employees: For operational purposes, your information may be shared within our network of affiliates and employees. 
• Third-Party Service Providers: We engage third-party service providers to perform various functions on our behalf. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We require these service providers to safeguard your Personal Information and only use it for the purposes we specify. 
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the transaction. 
• Compliance and Protection: We may disclose your information when necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

Your Rights and Choices 

As a California resident, the CCPA provides you with specific rights regarding your Personal Information. These rights include: 

• The Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting or selling Personal Information, and the categories of third parties with whom we share Personal Information. 
• The Right to Delete: You can request the deletion of your Personal Information from our records and direct any service providers to delete your information from their records. 
• The Right to Opt-Out: You have the right to opt-out of the sale of your Personal Information to third parties. 
• The Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising your privacy rights under the CCPA. 

To exercise these rights, please contact us using the contact information provided. You may also designate an authorized agent to make these requests on your behalf. 

Contact Us 

If you have any questions or concerns about our privacy practices or your Personal Information, please contact us at: 

• Email: support@bloom24now.com 

We are committed to resolving any concerns or complaints about your privacy and our collection or use of your Personal Information. 

Please note: This document is a continuation and adaptation of the privacy notice provided earlier, tailored to meet the specific requirements and context of BloomNow. It is essential to review and adjust the contact information and any specific operational practices to ensure accuracy and compliance with applicable laws and regulations.